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Refund Policy

Learn about CryptoSea's Money-Back Guarantee policies

Updated over a year ago

We stand behind the quality of our software products and strive to ensure your satisfaction with every purchase. To provide peace of mind to our customers, we offer a comprehensive refund policy.

Money Back Guarantee:

We proudly offer a "No Profits? 100% Refund Guarantee" for our software products, subject to the following conditions:

  • Minimum Usage Requirement: A minimum of 1 year of usage is required.

  • Trading Criteria: Exclusive usage on the Bitcoin trading pair with 1x leverage.

  • Indicator Usage: For the trading indicator, a minimum of 100 trades must be placed according to signals.

General Refund Policy:

If for any reason you are not satisfied with your subscription, you may return it in its original condition within 3 (three) days of purchase for a full refund.


How to Request a Refund?

Follow these simple steps to request a refund:

  1. Contact Our Support Team: Reach out to our support team via email at [email protected] or through Telegram.

  2. Submit Your Refund Request: Inform our support team of your desire to initiate a refund for your subscription. Provide relevant details, including your purchase information, to expedite the process.

If you have any questions or concerns about our refund process, don't hesitate to reach out to our dedicated support team. We're here to assist you every step of the way.

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